Support
Answers to common questions, and how to reach us when you need a hand.
Email Support
Have a question or need help? Contact our support team directly.
Frequently Asked Questions
- How do I sync my progress across devices?
- Magic Sudoku automatically syncs your game progress through iCloud. Make sure you're signed in to the same iCloud account on all your devices and have iCloud enabled for the app in your device settings.
- What is Magic Mode?
- Magic Mode is an input mode that works out whether you want to place a number, add a pencil mark, or remove one, based on the state of the puzzle. You spend less time switching tools, and it never solves the puzzle for you.
- How do I customize the number styles?
- Open Settings and choose Preferred Numerals to pick from numeral systems used around the world.
- Does Magic Sudoku have ads?
- No pop-up or video ads, and no tracking. Without a subscription you may see one small banner recommending another independent app. Magic Sudoku Unlimited subscribers never see it. See our Privacy Policy for details.
- Is Magic Sudoku available on Android?
- Currently, Magic Sudoku is only available for iOS devices including iPhone, iPad, Mac, and Vision Pro.
Reporting Issues
If you encounter any bugs or have suggestions for improvements, please contact us with the following information:
- Your device model and iOS version
- A detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots (if possible)